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What to include

If you're reporting an incorrect result, please include the draw type (Lunchtime or Teatime), the date, and the correct numbers if you know them — this helps us verify and fix it quickly.

Response times

We aim to respond to genuine queries as soon as we can. This is an independent, unofficial information site. For anything related to an actual bet, ticket, or payout, please contact your licensed operator directly rather than us, since we don't process wagers or payments of any kind.